Knowledge Hub

Advice and answers from the Restaurantology Team


The Scan and Match Data tool allows Admins to discard RestaurantologyLogs that are not relevant for matching. You can temporarily hide records or permanently discard them based on your matching priorities. Previously discarded records can also be reviewed and restored at any time.

Temporarily discard records

Use this option to remove records from the current cache without affecting future scans.

  • Individual discard: Click Temporarily Discard next to any record in the Scan and Match Data view.
  • Bulk discard: Select multiple records, then click the bulk discard action at the bottom of the screen.

[!Note]
Temporarily discarded records are excluded from the current cached dataset but will reappear after a cache refresh. This is helpful when deferring lower-priority records for future review.

Permanently discard records

Use this option when you want to exclude records from future matching entirely.

  • Individual discard: Click Permanently Discard next to any record.
  • Bulk discard: Select multiple records, then use the bulk discard action at the bottom of the screen.

Permanently discarded records will remain excluded even after future cache refreshes. This is commonly used to remove records that don’t fit your Ideal Customer Profile (e.g., size, service type, or geography).

Restore permanently discarded items: single and bulk

Restore permanently discarded records

Discarded records aren’t gone forever. You can restore them using the Restore Discarded Items screen.

To restore:

  1. From the Restaurantology App, go to Restore Discarded Items.
  2. Review the list of previously discarded records.
  3. Select any records you’d like to restore.
  4. Use the available action (e.g., Restore button or checkbox tool) to return them to the matching workflow.

Restored records will once again be eligible for matching or Account creation.


Next, continue to Manual record matching →