Restaurantology Blog

The evolution of capturing guest feedback for restaurants

March 21, 2022 | Tech Insights
Asking restaurant diners to provide relevant, timely feedback is getting easier and easier. Customer feedback can help restaurants improve their business. Whether you agree with that statement or...

Restaurant CMS analysis (Q1 2022)

March 14, 2022 | Tech Insights
From large incumbents to smaller industry-specific partners, restaurateurs face no shortage of options when choosing how to build their online presence. For the past 2.5 years Restaurantology has...

Top 20 online restaurant gift card providers (Q1 2022)

March 7, 2022 | Tech Insights
The online restaurant gift card landscape is expanding, with payment processing, POS, and marketing companies ready and willing to help out. Purchasing an online gift card from your favorite...

Online restaurant reservations continue trend toward data sharing

January 26, 2022 | Tech Insights
30 years after the first reservations were booked online, restaurants are wising up and requiring first-hand access to their guest’s data. As of Q4 2021, roughly 15% of known multi-unit (2+) brands...

How do data-driven restaurants focus on customer loyalty?

January 23, 2022 | Tech Insights
From perks and points to clubs with targeted email marketing, restaurants are turning to loyalty partners to “surprise and delight” their guests. As of Q4 2021, an estimated 8% of multi-unit...

Can you tell a restaurant’s POS by visiting their website?

January 14, 2022 | Tech Insights
Many restaurants are feeling pressured to increase their online presence as the world continues to pivot towards on-demand restaurant services. Wanting to help, many Point-of-Sale (POS) providers see...

2021 Recap: Online Ordering and Third-party Delivery

January 14, 2022 | Tech Insights
Online ordering and off-premise dining continue to boom, and restaurateurs face no shortage of options when it comes to choosing their partner, or partners, of choice. As of Q4 2021 there are...