Expert insights into the restaurant industry, market trends, scaling restaurant tech companies, RevOps, and more.

How to navigate the niche segment of eatertainment

June 25, 2022 | Industry News
Gone are the days when consumers had to choose when and where to eat in isolation of where they wanted to play. Having a food and beverage component of a business is table stakes in today’s market....

Multiunit growth summary – May 2022 Recap

June 2, 2022 | Industry News
This is part five in a continued series documenting multiunit restaurant growth in the United States and

How to know when restaurants are in a buying cycle

May 27, 2022 | Trends and Advice
All restaurants share a goal: do better than the day before. Seems simple, but when the economy came to a screeching halt, restaurants pivoted to to-go and delivery. Pizza and chicken-driven brands...

The future of CRM data is integrated

May 17, 2022 | Tech Insights
For marketing to customer success to sales – the customer relationship management (CRM) platforms are getting smarter. With improved automation, integrations, and user experience, people can...

Great sales reps often aren’t cut out for data entry

May 6, 2022 | Trends and Advice
Having confidence in your CRM data, which should be powering just about every aspect of your business, is not always easy. But where do we point the “ownership finger” when it comes time...

Multiunit growth summary – April 2022 Recap

May 2, 2022 | Industry News
This is part four in a continued series documenting multiunit restaurant growth in the United States and Canada. April has showered us with more Multiunit Restaurant (MUR) openings, with 466 stores...

How to qualify multiunit restaurant brands in under 10 seconds

April 19, 2022 | Trends and Advice
The modern restaurant qualification process is better, faster, and likely takes place before your sales rep even picks up the phone. In a typical sales cycle, that is one that follows the traditional...

Multiunit growth summary – March 2022 Recap

April 4, 2022 | Industry News
This is part three in a continued series documenting multi-unit restaurant growth in the United States and Canada. Multiunit restaurants (MURs) are growing in gross revenue, number of units, and...

The evolution of capturing guest feedback for restaurants

March 21, 2022 | Tech Insights
Asking restaurant diners to provide relevant, timely feedback is getting easier and easier. Customer feedback can help restaurants improve their business. Whether you agree with that statement or...

Restaurant CMS analysis (Q1 2022)

March 14, 2022 | Tech Insights
From large incumbents to smaller industry-specific partners, restaurateurs face no shortage of options when choosing how to build their online presence. For the past 2.5 years Restaurantology has...